What customer data to collect in store to genuinely increase sales
Sales are improved not by the number of data points collected, but by whether they help you make better decisions in the store and in marketing.
Category · 103 articles
Articles in the E-commerce category on the KD SEO blog: guides and analyses on SEO and digital marketing.
103 articles · page 2 of 12
Sales are improved not by the number of data points collected, but by whether they help you make better decisions in the store and in marketing.
In an online store, a 404 error does not have to end the visit or the sale.
An online store’s terms and conditions should work in practice: they should explain the purchasing process, reduce misunderstandings and support the…
A referral programme helps an online store acquire new customers through recommendations from existing buyers, without heavy advertising spend.
A product return does not end the relationship with the customer; it opens a stage in which the brand can recover sales and trust.
After the first order, a welcome pack should guide the customer towards a second purchase, not just be a nice extra in the parcel.
Average order value increases most effectively when the customer sees a reason to pay extra or add another item to the basket.
Organic email list building in an online store works best when sign-up comes from a real customer need, not from pressure.
Post-purchase notifications are not just for confirming a transaction. They are the moment when a customer judges whether the brand choice was right…